The relation between the traders and the consumers is an age-old concept and over the years with immense growth in production and trade, this relationship has grown to become slightly imbalanced. The issues concerning the quality, quantity, and guarantee/ warranties are common. In such a time and age, one must be well aware of their legal rights to be able to defend their claim or must seek the assistance the best consumer lawyers as and when required. As B&B Associates LLP we have a team of some of the best consumer law advocates and expert consumer lawyers to come to the rescue of disgruntled consumers. Not only does our advocates practice law with extreme caution and diligence but they also prefer a progressive and empathetic approach towards the clients and their matters.
Consumer laws ensure that the consumer is not being cheated upon and also ensure that there is a flow of honest information and fair trade practices in the market. These laws have developed over the years as a body of consumer rights in order to address the unfair practices, dishonest claims and unjust tactics used by the producer of goods and provider of services. B&B Associates LLP is a reputed law firm with some of the best consumer lawyers in Chandigarh who are a trusted source for legal help in consumer dispute matters.
Illegal business practices are prevalent which is degrading consumer rights. Our best consumer lawyers in Chandigarh handle a wide range of matters such as consumer fraud, product liability, false advertising, and other business “scams” including delayed possession or completion of builder projects (which are now taken before the RERA tribunal).
The right advice and effective recourse is the key to success in a consumer dispute matter. Fill in the form to consult our top consumer lawyers and best consumer law advocates in Chandigarh:
There are various provisions that provide protection to consumers:
The Consumer Protection Act, 1986 has become a remedy for consumers throughout the nation and is standout legislation. The act discusses the complaint, the complainant, defects in goods in question, and removal of the defects, or, replacement of the goods with new goods of similar description, etc. Thus, protecting the interests of the consumer. In addition, the act encompasses a three-tier system District, State, and National Commission for the redressal of consumer grievances.
The Consumer Protection Act 1986 is the Magna Carta for consumer protection which is drafted every well. The definitions laid in the act are very clear. One such definition is of “Consumer” which is given under Section 2 (1) (d):
Therefore, people who buy goods for commercial purposes are not taken to be consumers.
A person that either buys a product or purchase a service for self-consumption and not for sale, falls under the definition of consumer. The business industry is coming with a number of new products, services, and trade practices. But in the race of ruling the market some marketers resort to adopting unethical trade practices. The Consumer Protection Act, 1986 is there to protect the consumers against these unfair practices and makes it simple for a consumer to file their cases:
One must consider the territorial as well as the pecuniary jurisdictions while filing a complaint.
A consumer complaint can be filed in a jurisdiction where:
As per the recent amendment of 2019, the pecuniary jurisdiction has drastically increased:
At first, a Notice is drafted and sent to the other party. Thereafter, a complaint is drafted laying down a brief list of dates and events along with the main facts with respect to the transactions and the deficiency in service caused. After the complaint case is completely drafted, true copies of the documents are annexed (including the bank statements, if any and receipts) and the affidavits are signed by the complainant.
When it comes to filling of the case at the Punjab State Consumer Disputes Redressal Commission, there are some other formalities that need attention:
Finally, the filling can be done before the Consumer Dispute Redressal Commission.
India has a simple and specific route for redressal of consumer disputes which is laid down under the Consumer Protection Act, 1986. This legislation provides a platform for protecting consumers against exploitation, for the hearing of complaints and for settlement/compensation of dispute. The Act also stipulates the responsibilities of goods and service providers. To speed up the redressal process in consumer commission, the Act envisages the creation of quasi-judicial bodies at district, state as well as national level.
The consumer is entitled to protection against dangerous, dishonest and unfair practices. While at the same time, goods and services provider has the right to a just and fair trial. Our best lawyers for consumer disputes in Chandigarh have a sound experience of representing the consumers as well as the service/goods provider.
While Ministry of Consumer Affairs is constantly working on the consumer awareness program i.e., Jago Graahak Jago, one needs to be familiar with their consumer rights to enjoy them thoroughly. In addition to acknowledging one’s own rights, a person also needs to practice the obligations too. B&B Associates LLP is an unimpeachable law firm committed to social justice and helping people to relish their consumer rights with the right legal assistance of our top consumer advocates in Chandigarh. We are a team of proficient and illustrious lawyers who are always keen to bring in new strategies with a practical approach. Every lawyer in the firm is perspicacious and adroit in their field of specialization. Our main focus is on alleviating the time wastage and most importantly, getting the desired results for those who seek justice. Our accomplished consumer Lawyers in Chandigarh represent national and international clientele in front of District, State and National Consumer Disputes Redressal Commission efficiently.
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