Consumer Lawyers in Chandigarh

The relation between the traders and the consumers is an age-old concept and over the years with immense growth in production and trade, this relationship has grown to become slightly imbalanced. The issues concerning the quality, quantity, and guarantee/ warranties are common. In such a time and age, one must be well aware of their legal rights to be able to defend their claim or must seek the assistance the best consumer lawyers as and when required. As B&B Associates LLP we have a team of some of the best consumer law advocates and expert consumer lawyers to come to the rescue of disgruntled consumers. Not only does our advocates practice law with extreme caution and diligence but they also prefer a progressive and empathetic approach towards the clients and their matters.

Consumer laws ensure that the consumer is not being cheated upon and also ensure that there is a flow of honest information and fair trade practices in the market. These laws have developed over the years as a body of consumer rights in order to address the unfair practices, dishonest claims and unjust tactics used by the producer of goods and provider of services. B&B Associates LLP is a reputed law firm with some of the best consumer lawyers in Chandigarh who are a trusted source for legal help in consumer dispute matters.

Connect with Our Top Consumer Lawyers in Chandigarh:

Illegal business practices are prevalent which is degrading consumer rights. Our best consumer lawyers in Chandigarh handle a wide range of matters such as consumer fraud, product liability, false advertising, and other business “scams” including delayed possession or completion of builder projects (which are now taken before the RERA tribunal).

The right advice and effective recourse is the key to success in a consumer dispute matter. Fill in the form to consult our top consumer lawyers and best consumer law advocates in Chandigarh:

More on Consumer Rights Protection:

There are various provisions that provide protection  to consumers:

• Code of Civil Procedure, 1908,
• The Indian Contract Act, 1872,
• The Sale of Goods Act, 1930,
• The Indian Penal Code, 1860,
• The Standard of Weights and Measures Act, 1976,
• Monopolies and Restrictive Trade Practices Act, 1969 and
• The Prevention of Food Adulteration Act, 1954.
• The Consumer Protection Act, 1986.

The Consumer Protection Act, 1986 has become a remedy for consumers throughout the nation and is standout legislation. The act discusses the complaint, the complainant, defects in goods in question, and removal of the defects, or, replacement of the goods with new goods of similar description, etc. Thus, protecting the interests of the consumer. In addition, the act encompasses a three-tier system District, State, and National Commission for the redressal of consumer grievances.

The Consumer Protection Act 1986 is the Magna Carta for consumer protection which is drafted every well. The definitions laid in the act are very clear. One such definition is of “Consumer” which is given under Section 2 (1) (d):

• Anyone who has purchased any goods or services for self-use after consideration;
• The one who acquires goods for self-employment;
• Anyone who uses such goods or services with the permission of the buyer;
• Who obtains goods or avail services on deferred payment basis;

Therefore, people who buy goods for commercial purposes are not taken to be consumers.

How to File a Consumer Complaint in India?

A person that either buys a product or purchase a service for self-consumption and not for sale, falls under the definition of consumer. The business industry is coming with a number of new products, services, and trade practices. But in the race of ruling the market some marketers resort to adopting unethical trade practices. The Consumer Protection Act, 1986 is there to protect the consumers against these unfair practices and makes it simple for a consumer to file their cases:

1. The first thing a consumer must do is send a notice to the seller or service provider for removal of deficiency/ replacement of the products. If the opposite party is willing to compensate for the wrongdoing, the matter stands resolved.
2. But, if the opposite party refuses to do so, one can go ahead and file a complaint before the appropriate consumer commission. If a person is not acquainted with the legal procedure or is unconfident in representing themselves, the guidance and assistance of an efficient consumer lawyer can be obtained.
3. The complaint must comply with the guidelines and policies demarcated in the Consumer Protection Act, 1986.

Jurisdictions Entertaining Consumer Complaints:

One must consider the territorial as well as the pecuniary jurisdictions while filing a complaint.

Territorial Jurisdiction:

A consumer complaint can be filed in a jurisdiction where:

1. The cause of action has arisen.
2. The seller has its usual place of business or the registered office.
3. The seller has their agent/ branch office, but permission from the court in this regard has to be obtained.

Pecuniary jurisdiction:

As per the recent amendment of 2019, the pecuniary jurisdiction has drastically increased:

• The District Consumer Disputes Redressal Commission (formerly forum) shall entertain claims up to 1 cr.
• The State Consumer Disputes Redressal Commission shall entertain claims from Rs. 1 cr. to Rs. 10 cr.
• The National Consumer Disputes Redressal Commission shall entertain claims above Rs. 10 cr.

The Procedure followed by our Consumer Lawyers in Chandigarh:

At first, a Notice is drafted and sent to the other party. Thereafter, a complaint is drafted laying down a brief list of dates and events along with the main facts with respect to the transactions and the deficiency in service caused. After the complaint case is completely drafted, true copies of the documents are annexed (including the bank statements, if any and receipts) and the affidavits are signed by the complainant.

When it comes to filling of the case at the Punjab State Consumer Disputes Redressal Commission, there are some other formalities that need attention:

• A court fee in form of postal order or a demand draft is to be attached
• A court fee/stamp duty on Power of attorney.
• 4 sets of the complete consumer complaint,

Finally, the filling can be done before the Consumer Dispute Redressal Commission.

India has a simple and specific route for redressal of consumer disputes which is laid down under the Consumer Protection Act, 1986. This legislation provides a platform for protecting consumers against exploitation, for the hearing of complaints and for settlement/compensation of dispute. The Act also stipulates the responsibilities of goods and service providers. To speed up the redressal process in consumer commission, the Act envisages the creation of quasi-judicial bodies at district, state as well as national level.

The consumer is entitled to protection against dangerous, dishonest and unfair practices. While at the same time, goods and services provider has the right to a just and fair trial. Our best lawyers for consumer disputes in Chandigarh have a sound experience of representing the consumers as well as the service/goods provider.

Why B&B Associates LLP is regarded as one of the best firms for Consumer Lawyers in Chandigarh?

While Ministry of Consumer Affairs is constantly working on the consumer awareness program i.e., Jago Graahak Jago, one needs to be familiar with their consumer rights to enjoy them thoroughly. In addition to acknowledging one’s own rights, a person also needs to practice the obligations too. B&B Associates LLP is an unimpeachable law firm committed to social justice and helping people to relish their consumer rights with the right legal assistance of our top consumer advocates in Chandigarh. We are a team of proficient and illustrious lawyers who are always keen to bring in new strategies with a practical approach. Every lawyer in the firm is perspicacious and adroit in their field of specialization. Our main focus is on alleviating the time wastage and most importantly, getting the desired results for those who seek justice. Our accomplished consumer Lawyers in Chandigarh represent national and international clientele in front of District, State and National Consumer Disputes Redressal Commission efficiently.