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(Insights about law firm’s consumer law practice, consumer lawyers, fields of interest, region, steps of retention and procedure on consumer law cases.)
The law dealing with the protection of consumer rights is known as The Consumer Protection Act, which came into force on 24.12.1986. The intention of the enactment of the Act was to prevent the service providers and the sellers from abusing the bonafide consumers. After over a period of three decades, the Act witnessed an amendment that took place in the year 2019 which widened the scope of the protection laws.
Key Features of the Amendment Act
- Establishment of the Central Consumer Protection Authority
- Change in territorial jurisdiction: after the amendment, the consumer can also file a complaint in the jurisdiction where he is residing.
- The consumer can seek compensation for the harm caused to him.
- Increase in pecuniary jurisdiction of District Consumer Commissions from Rs. 20 Lakh to One Crore.
- Increase in pecuniary jurisdiction of State Consumer Commissions from Rs. One Crore to Rs. Ten Crore.
- Any matter above Ten Crore is to be filed before the National Consumer Commission.
- Establishment of Mediation Cells for faster redressal of grievances.
Law Firm’s Consumer Law Practice in Noida
Widest of all legal arenas, Consumer Law, involves numerous legal provisions & recourses which require master expertise which is honed over generations. From thorough knowledge on the provisions of Consumer Laws, to law on limitation, etc., a Consumer lawyer has to be extremely well-versed to be able to do justice with the client and the case in hand. With three-generation of Consumer Law Practice record and an exhaustive experience of thousands of rightly resolved cases to its credit, B&B Associates LLP is trusted by umpteen clients for excellence in legal services through firm’s veteran consumer lawyers in Noida.
Services offered by B&B Associates LLP in Consumer Law
- Legal notice under the Consumer Protection Act for unfair trade practices and deficiency in service.
- Complaints against builders for not handing over of possession
- Complaint against Insurance Companies for repudiating insurance claims
- Complaints against hospitals for medical negligence
- Defending Consumer Complaints
- Filing of Appeals
- Filing of Execution proceedings
When to Approach B&B Associates LLP in Consumer Law?
The Consumer Protection Act being beneficial legislation provides for a genuine amount of time to file a complaint, however, the law cannot protect a sleeping litigant, therefore it is advisable to approach the chambers of B&B Associates LLP as quickly as possible enabling the brilliant minds of the firm to plead every aspect as possible in the complaint so that the opposite party has no defense to take by taking the advantage of any lacuna left in the complaint.
How to engage the services of the firm in Consumer Law?
*B&B and its counsels reserve their rights of exercising discretion in accepting or rejecting Consumer complaint Briefs.
Step 1 – Prior Appointment
Prior appointment is must to enable the firm to cater the needs of every client in a timely yet efficient manner. Prior appointment can be made by sending us your query or if time is of the essence in your matter, you can directly approach us on +917710777770
Step -2 Consulting
Clients are expected to arrive 15 minutes prior to the given time along with:
- Compilation of relevant documents pertaining to the case.
- Narration regarding important facts and incidents.
- List of questions.
Detailed consultation enables clients to realistically evaluate their legal rights, available remedies, right recourse, and tentative expense of time, money, and energy. It also enables the counsel to decide whether to take up the lawsuit or not. Upon thorough deliberation and meeting of minds, the firm may offer its retention on terms mutually agreed and specified in a contractual form.
Step 3 – Preparation
Preparation starts according to a sketched time schedule, and is the most important aspect of a lawsuit, preparation consists of many stages:
- Narration – either submitted remotely or in office.
- Factual analysis
- Research
- Compilation
- Drafting
Stage three is concluded with the drafting of the matter.
Step 4 – Pleading
Pleadings are led depending upon the nature of the complaint. Pleadings may include
- Complaint filed
- Preliminary
- Reply, Replication, Rejoinder
- Interim relief.
Step 5
- Final Arguments
Why Clients Prefer B&B Associates LLP in Consumer Law?
- Non Complacent Approach
- Careful selection of associates
- Disciplined and organized work
- Honesty is the best policy
- Deep and in-depth knowledge of the intricacies of law
Golden Rules
**We deject un-ethical and immoral practices, and reserve our rights of extending legal services only to a select clientele which exhibits civility, faith in law, sound moral footing, and good conscience. Our legal counsels defend the ones who have falsely been implicated, and prosecute for those who have actually been victimized – in either case, our counsels reserve their right of exercising discretion in accepting or rejecting a brief/ lawsuit
FAQ’S (Related to Consumer Law)
1. Who can file a complaint?
Any person who is a complainant according to the Consumer Protection Act can file a consumer complaint before the appropriate commission for seeking relief of the wrongdoings of the service provider or seller of goods. The term complainant has been thoroughly explained under section 2(5) of the Consumer Protection Act.
2. What is the limitation to file a claim petition?
According to the Consumer Protection Act, the limitation to file a consumer is of two years from the date of accrual of a cause of action, i.e. the day from which the complainant has been aggrieved of unfair trade practice or deficiency in services.
3. Can a complaint be filed after the limitation is over?
Although the Consumer Protection Act is lenient over granting a time period of two years to the complainant for filing a complaint, however, a complaint filed after the expiration of limitation period can be only entertained if the commission is satisfied that there were grave and uncontrollable circumstances that refrained the complainant to file a complaint.
4. Can a complaint be sent to mediation for the amicable settlement of dispute?
Yes. With the recent amendment in The Consumer Protection Act, in the year 2019, the provision of establishing mediation cells have been included with the intention to settle the dispute for once and all amicably.
5. Does manufacturing defect come under the scope of deficiency in service and unfair trade practice?
Yes. In case the manufacturer refuses to make good the manufacturing defect covered under warranty/guarantee, it comes under the scope of deficiency in service and unfair trade practice.
6. Who are B&B’s best Consumer Advocates in Noida?
- Mr. Mohit Bhandari & Mrs. Savita Bhandari – Founding Partners.
- Dr. Rohit Samhotra – Sr. Associate
- Mr. Ambransh Bhandari – Managing Partner
- Mr. Paras Chugh – Sr. Associate & Head Legal Research
- Mr. Sunny Menghi – Sr. Associate
- Ms. Anjali Bisht – Sr. Associate
While all above named counsels are well-versed in consumer law and procedure, the above names are arranged in seniority of their position in the firm.
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Rights of Consumer in India
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Deficiency In Services
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Consumer Protection Act
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Legal Proformas
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NCDRC Delhi Year : 1993
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